Skip to content

Network Connectivity

No internet, slow internet, websites not loading, connection keeps dropping

DHCP Problems DNS Problems Intermittent Connectivity Internet Not Working IP Address Conflicts Network Latency Packet Loss Slow Internet Speed

Network Connectivity Troubleshooting: No Internet, Slow Speeds, Dropouts and MoreSection guideNo internet, slow speeds, dropouts, packet loss, DNS, DHCP, IP conflicts and latency: what each looks like and the simple tests that find the cause.Ethernet Connection Randomly Drops from 1 Gbps to 100 Mbps: Causes, Troubleshooting and ResolutionReported issueYour fiber plan is 1 Gbps, but the link to the router keeps falling to 100 Mbps and Wi-Fi calls stutter. Check the cable first.Websites Won’t Load, but the Internet Is Connected (DNS Problems)General guideInternet connected but websites won’t open? Usually DNS, your network’s phone book. Simple tests and fixes for Windows, Mac and Linux.

Before you change anything

Save the current device configuration and note what you change, so you can roll back.