Skip to content

ISP and WAN

Provider outages, slower speed than you pay for, the provider’s box

Circuit Turn-Up Demarcation Issues ISP Circuit Down ONT Troubleshooting Slow Gigabit Internet WAN Failover

ISP and WAN Troubleshooting: Circuit Down, ONT Lights, Failover and Slow GigabitSection guideHow to tell if an internet problem is yours or your provider’s: ONT lights, the bypass test, WAN failover, slow gigabit speeds, circuit turn-up and demarc issues.Ethernet Connection Randomly Drops from 1 Gbps to 100 Mbps: Causes, Troubleshooting and ResolutionReported issueYour fiber plan is 1 Gbps, but the link to the router keeps falling to 100 Mbps and Wi-Fi calls stutter. Check the cable first.

Before you change anything

Save the current device configuration and note what you change, so you can roll back.